Digital Project Manager - 3 months FTC

We’re a values-based business built around a philosophy of  DO | FEEL | THINK. For our people, it encourages them to DO IT, to FEEL BELONGING and to THINK INDEPENDENTLY, creating a vibrant environment where our people can do the best work of their careers. We use DO | FEEL | THINK to inspire our clients too. We want clients to show their values to the world through the acts they create digitally and in real life, helping to generate greater emotional connection with their products and brands, and creating audience relationships built on true Belief. How do we do it? By connecting the modern key Belief drivers of PR, Sustainability, Employer Brand, and Digital Influence – all crucial to helping businesses win in our increasingly values-based world. It all adds up to a vision of creating a progressive and connected creative agency that helps clients find new ways to grow. 

Our Commitment
Diversity and inclusion is a core part of who we are at MSL. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. 

The Role in A Nutshell -

We’re looking for a bright, talented individual who is passionate about the importance of great client service and exceptional digital project delivery. You will be managing on-going improvements across our digital accounts ranging from ad-hoc requests to larger end-to-end projects. This is a three month fixed term contract.

Role overview -

Client service:

Maintain the highest levels of client service across the account to provide an effective, enjoyable, first class customer service and experience.

Feeding into our Senior Digital Project Manager, you will be responsible for end-to-end website projects covering requirements gathering, UX, design, build and deployment.

In addition to this, there will be ad-hoc support required on our retained website accounts, planning and delivering site updates, maintenance and hosting support on a monthly basis.

Project Management:

You will work with a wide range of clients as first point of contact and response on any website request.

You will help clients to identify their requirements, and create briefs and specifications/user stories, budgets and schedules. You will liaise with the studio resource manager and digital team to plan, resource and deliver against the client’s requirements and budget or retainer.

You will enforce rigorous processes to maintain the highest possible standards in digital delivery, working directly and daily with developers. You will quickly gain an understanding of a variety of websites, enabling you to advise and add value when changes are requested.

Financial control and commercial rigour:

End-to-end control of the budget process. Fully scope, create, evolve and control the budget throughout its lifecycle. Deliver appropriate margin provide regular fee forecast update in line with timing changes and provide a final budget reconciliation upon completion.

Desired Experience -

• Client facing project management, with excellent client service and exceptional project delivery skills.
• Experience in a similar agency environment, managing and delivering multiple website projects end-to-end.
• Understanding and experience of end-to-end delivery of website projects including strategy, UX, design, front-end and back-end build.
• Commercially astute 
• Proactive with great communication skills

MSL has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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